Frequently Asked Questions
Find answers to common questions about our AI image tools and services
General Questions
Frequently Asked Questions
Have questions? We're here to help.
Our AI Tools
Background Removal
What file formats are supported?
We support JPEG and PNG files. For best results, use high-quality images with clear subjects.
How accurate is the background removal?
Our AI model is highly accurate for most images, especially those with clear subjects. Complex images with intricate details may have varying results.
What happens to my uploaded images?
Your images are processed securely and deleted from our servers a month after processing. We do not store or use your images for any other purpose.
Can I edit the results?
The free version provides the background removed image as is. For advanced editing capabilities, consider our Pro version.
What's the maximum file size?
The free version has a 5MB per image limit. Pro users can upload larger files.
AI Headshots
What's the main difference between free and pro versions?
The free version uses background replacement technology to change your existing photo's background, limited to 720p resolution and 3 generations per day. The pro version uses advanced AI to create entirely new poses and expressions in 2K resolution, with unlimited generations and professional retouching included.
Can I upgrade from free to pro later?
Yes! You can upgrade to our pro version at any time to unlock higher resolution, unlimited generations, and advanced AI features.
How many photos can I generate with the free version?
The free version allows you to generate 3 headshots per day. Each generation can use a different background from our basic collection.
What resolution do I get with the free version?
The free version provides headshots in 720p resolution (up to 768x768 pixels), perfect for social media and online use. Pro users get access to 2K resolution (2048 x 2048 pixels).
Do you store the photos I upload?
Your original photos are deleted after processing. We only keep the generated headshots.
Pricing & Plans
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
Support & Contact
How can I get help?
You can reach our support team at [email protected]. We typically respond within 24 hours on business days.
Do you offer priority support?
Yes, Pro users receive priority support with faster response times and dedicated assistance.
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Join thousands of professionals using AIEasyPhoto to create stunning images with AI.